Whilst the products of one company are almost indistinguishable from that of another company, it is the service levels of a company which really matters. Whilst most kitchen companies today supply adequate and fairly good quality products, it is the service levels afforded to customers which makes the difference between success and disaster.
We set ourselves apart from other kitchen companies by providing more value added services to customers. We believe that customers do not only buy quality cupboards from us, but customers also require high quality service levels in this modern era. During the past twelve years we’ve gained extensive experience in designing , manufacturing , installing and project management.

Quick turnaround on quotations

We pride ourselves in service delivery tour customers, therefore we will meet you on site , measure and discuss design options , material options , and have your quote ready within 36 hours of measuring.
The quote will consist of a 3D rendering and plan view of your design , as well as different pricing options on materials asked to priced. Samples of materials will also be presented for your approval.
On materials such as paint techniques and stain-work , we will prepare and re-prepare your sample until you as customer is satisfied and can sign off on a sample that is to your satisfaction.
On granite and quarts worktops it is very difficult to sign off on a small sample , and it is always better to visit the suppliers itself , and visually see and book the slabs to be installed on your project.

Accurate and cost effective pricing

We work with “very sharp pencils” , and pride ourselves in giving you the best price available for your project. Each and every quote is optimized to you give you the customer the best possible price.
The price we quote you is the price you pay , no hidden costs whatsoever. All quotes include all material , labour , and installation costs.

Professional management.

Your project is measured , built , and installed by the same person , no ball being dropped between designer , factory and installer. We also have a principle of  only starting with the installation once we have EVERYTHING , meaning all the material on your project. We believe in effectiveness , and a short turnaround time on our projects.
Our customers do not have to deal with frustrating delays in call backs, receiving update reports, getting answers, results or simply not getting things done. Most other kitchen companies will throw your calls and queries in the process : shifting blame from designer , to factory , to installer, and you still sit with an un complete job - normally resulting in a frustrating and disastrous experience for the customer.

Communication

Nothing frustrates a customer more than the lack of adequate and proper communication.  With us you deal with one person, that is available all hours for your comfort.

Lead time on your project.

We pride ourselves to be on time , from start to finish.. It is rare that we have to delay or postpone a contract by a day or two. The world is not perfect , we also deal with suppliers , and although we try to deal with the most reliable companies , machines do break , weather does happen , and as back-up we try and double our suppliers for such unforeseen circumstances to keep to our schedule.
When kitchen companies are late with their deliveries it normally causes a huge chain reaction in that plumbers, tilers, builders, and electricians are delayed. But the flip-side of the coin is also true, therefore,  we will inspect your site on a regular basis weeks and days before the installation , overseeing points critical to our successful and timely installation, such as electrical and plumbing points installed at the right places etc.